When it comes to purchasing high-value items through a proxy shopping service like Hoobuy, ensuring the safety and security of your investment is of utmost importance. Hoobuy understands this need and offers comprehensive insurance services to protect your purchases from potential risks such as damage, loss, or theft during transit.

Insurance Services

Hoobuy partners with reputable insurance providers to offer coverage for high-value items. This service is designed to give customers peace of mind, knowing that their valuable purchases are protected every step of the way. The insurance coverage typically includes:

• Protection against damage during shipping
• Coverage for loss or theft during transit
• Reimbursement for the full value of the item in case of unavoidable loss

To avail of the insurance service, customers are required to declare the value of their items during the checkout process. The insurance premium is calculated based on the declared value and shipping destination.

Claims Process

In the unfortunate event that an insured item is damaged, lost, or stolen, Hoobuy has streamlined a claims process to ensure a smooth and hassle-free experience. Here’s how it works:

1. Report the Issue:
2. Document the Damage:
3. Submit theClaim:
4. Evaluation and Verification:
5. Resolution:

Throughout the claims process, Hoobuy’s customer service team remains accessible to provide assistance, answer questions, and ensure that you are kept informed every step of the way. They strive to resolve claims in a timely and efficient manner, emphasizing customer satisfaction and confidence in their services.